How to Request Deletion
Send Your Request
Email support@graphy7.tech with the subject line Graphy7 Data Deletion Request.
Verify the Account
Include your Graphy7 account email, phone number, and studio or business name if available. Never send your password or OTP code.
Confirmation
After verification, we will process the deletion and send confirmation to the account email.
Data We Delete
When a verified deletion request is completed, Graphy7 deletes or anonymizes eligible account data, which may include:
- User account profile, login access, role, business profile, and contact details.
- Studio records such as bookings, clients, notes, team assignments, invoices, reports, and operational records linked only to the deleted account.
- Payment and finance entries where deletion is legally allowed.
- Uploaded files, photos, documents, support messages, device tokens, and app notification records where available.
- Calendar, location, and weather-related app data stored by Graphy7, where available.
Data That May Be Retained
Some data may be retained when required or allowed by law, security, accounting, dispute resolution, fraud prevention, or backup operations. This can include:
- Financial records, invoices, payment records, tax or accounting records that must be kept for legal reasons.
- Security logs, abuse-prevention logs, and audit records.
- Information needed to protect other users, team members, clients, or active studio records.
- Encrypted backups, which are removed according to normal backup rotation schedules.
- Aggregated or anonymized data that no longer identifies you.
Device Permissions
You can also remove Graphy7 permissions directly from your device settings, including location, notifications, calendar, photos, and files. Removing device permissions does not automatically delete server-side account data, so please send a deletion request if you want the account removed.
Contact
For account deletion or privacy questions, contact support@graphy7.tech.
Privacy Policy: https://www.graphy7.tech/privacy